Every Leopine piece begins in a small workshop in Barcelona and ends, eventually, somewhere else. A pool in Capri. A balcony in Beirut. A weekend bag in Tokyo. The distance between those two points, between our cutting table and your wrist, is the part we take seriously. What follows is how we get it to you. And, when something needs to come back, how we make that part easy too.
Read it once. Then keep it close. The Concierge is on call if any of this needs translating. WhatsApp, email, Instagram DM, your call.
Departing Barcelona.
Every order leaves the workshop within one business day, same day if it's placed before 14:00 CET. We use two carriers, depending on where you are: DHL Express for speed and tracking that updates by the minute, and GLS Parcel for the routes where standard service makes sense. The choice is yours at checkout.
Either way, you get
Tracking from departure to door. Signature on delivery, so it never sits on a stoop. Insurance against loss in transit. And a real human at our end watching the route, in case anything looks slow.
Customs & duties
Within the European Union, the price you see at checkout is the price you pay, nothing extra on arrival. For destinations outside the EU, the United Kingdom, Switzerland, the United States, the Gulf and others, customs duties or import taxes may apply when your parcel lands. These are set by your destination country and aren't included at checkout, so it's worth checking your local thresholds before you order.
The atlas.
We ship to one hundred and twenty-six countries. The cost depends on where you're standing, and, in most zones, on how much is in the cart. Free shipping kicks in at a minimum order value, listed beside each zone below.
Spain home base
Spain, including the Canary Islands and the Balearics. Same workshop, same country, same day if you're quick.
European Union
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden.
The crossings fully tracked
Switzerland, United Kingdom, Morocco, Egypt. Customs duties or import taxes may apply on arrival, set by your destination country.
United States
All fifty states, fully tracked via DHL. Any US import duties or taxes are set by customs and aren't included at checkout.
Gulf region
Iraq, Israel, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Yemen. Free over €500, for the regulars in Riyadh, Doha, Dubai.
Africa
Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo (Brazzaville), Congo (Kinshasa), Côte d'Ivoire, Djibouti, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, plus Ladakh.
Rest of world
One hundred and thirty-four other countries, from Afghanistan to the Åland Islands, from Albania to wherever you happen to be reading this. If your country isn't listed above, it lives here.
Some routes cost us more to fly, and customs can add a day or two. That is why free shipping unlocks at a higher number the farther a parcel travels. It is never a comment on the welcome, only on the miles.
Wherever you are reading this, from Barcelona to a rooftop in the Gulf, thank you for carrying Leopine that far. We see every order, and we are grateful for each one.
If it's not right.
You have fourteen days from the date of delivery to return any in-stock piece, regardless of category. The reasons don't matter to us, changed your mind, wrong size, second thoughts at the till, the way the colour reads in your light versus ours. The window is the same.
What's needed
The piece, unused. Original labels intact. The dust bag and tissue paper, when possible, though not strictly required. We inspect every return on receipt. Worn pieces, pieces with deodorant marks, perfume residue, or signs of swim, these can't be put back into stock and so can't be refunded.
What it costs
The customer covers the return shipping. We do not refund the original shipping cost. Once the piece is back in our hands and meets the condition above, the refund moves to your original payment method, usually within five business days, depending on your bank.
Or just slightly different.
Same fourteen-day window. Same condition standards. The math is a little different.
You pay the cost to ship the original piece back. We pay the cost to ship the new piece out, unless your original order qualified for free shipping, in which case the new delivery is on you. (We can't pay it twice.) Subject to stock: if your size or colour isn't available when we receive your return, we'll refund instead and let you know.
To start an exchange, just reach the Concierge before sending the piece back. Saves a step. Sometimes saves a return, too, we have a way of finding the piece you actually wanted.
If anything's unclear.
Reach for the Concierge. WhatsApp, email, Instagram DM, whichever is closest to your thumb. We answer in real time during European business hours and within a day at all other times. Tracking question, customs hiccup, return wrinkle, sizing doubt before you order: we handle it.
Most things on this page are simple. The few that aren't, we handle for you.
For the pieces that travel well.
And for the ones that come back home, when they need to.
Leopine